When processing your personal and company data, we comply with Estonian and European Union legislation.

Data processing is any kind of operation that includes the collection, storage, modification, and preservation of data. The processing of personal and company data requires explicit consent or lawful rights. The prerequisite for the provision of customer services is the customer's consent to the terms of the contract.

We use this data for the purpose for which we collected the data and to the extent necessary to achieve that purpose.

The composition of personal data collected depends on which specific services you are using, what kind of data is needed to provide them, and the extent to which data is being transmitted to us for this purpose (e.g., subscription to a service, registration as a user, etc.). When collecting data, we adhere to the principle of collecting as little data as needed, i.e., we only collect data that is necessary for attaining an objective.

ScanexTrading Consulting collects data from its clients related to work tasks for the provisions of services: Company name and details and name of representatives, date of birth, personal identification code, address, e-mail addresses.

GDPR-protected data:

Basic personal data: full name, home address, personal identification number, and document number. signatures

We collect personal data in the following ways:

Compliance with the obligations arising from the law stipulates data processing that we are required to conduct, as we as a service provider are required to do so by law.

ScanexTrading Consulting does not share your personal data with companies, organizations, or persons outside ScanexTrading and its team without your consent.  ScanexTrading Consulting team includes entities and employees related to providing services requested by the client.
 
If the customer/client has any questions regarding the use of his or her personal data, they can contact ScanexTrading Consulting by e-mail.

If the data processing is necessary for the performance of an obligation arising from law, we at ScanexTrading Consulting cannot decide on the collection of such personal data, nor can you

We will store your personal data until the legal obligation stipulates that we do so.

The company has minimized the possibility of leakage of personal data, and all security measures have been taken into use.

PRIVACY POLICY
This Privacy Policy, as amended or otherwise changed from time to time (the "Privacy Policy"), explains the manner in which ScanexTrading Consulting maintains and discloses user information obtained through its website www.scanexonline.com (the "Site"). The terms "we," "us," and "our" refer to ScanexTrading Consulting. By using the Site, you ("User") consent to the data practices prescribed in this Privacy Policy.

On occasion, ScanexTrading Consulting may revise this Privacy Policy to reflect changes in the law, our personal data collection and use practices, the features on the Site, or advances in technology. If material changes are made to this Privacy Policy, the changes will be prominently posted on the Site. What if I do not want to accept this Privacy policy? 

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes. If you have already registered an account, you can contact us to terminate or cancel your account. 
 
What information does  ScanexTrading Consulting collect?
We collect Personal Data and Company Data and Anonymous Data, as described below.
We may collect Personal and Company Data from you, such as:
 ● your first and last name / Company Name

● Vat Number and company registration Number

● e-mail and mailing addresses
 ● date of birth
 ● government-issued identification;
 ● photos
 ● information about working status;
 ● gender
 ● phone number

If you provide us feedback or contact us via e-mail, we will collect your name and 

e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

We may also collect Third Party Data, which you provide, such as:

● Company name
 ● first and last name;
 ● e-mail and mailing addresses;
 ● date of birth;
 ● government-issued identification;
 ● photos;
 ● information about working status;
 ● gender;
 ● phone number.
Some information is collected automatically by our servers:

● Our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, Internet Protocol ("IP") address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
 ● As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider ("ISP"), referring/exit pages, operating system, date/time stamp, and clickstream data.
 ● Like many online services, we use cookies to collect information. "Cookies" are small pieces of information that a website sends to your computer's hard drive while you are viewing the website.
 ● We retain information on your behalf, such as transactional data and other session data linked to your Account. We do not collect any Special Categories of Personal Data about you or Third Party (this includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about health, and genetic and biometric data).

How does ScanexTrading Consulting use the information it collects?

In general, Personal Data you submit is necessary for some of our services.

Also, we use your Personal Data and Third Party Data in the following ways:
 ● facilitate the creation of and secure your Account on our network;
 ● provide improved administration of our Site and Services;
 ● improve the quality of experience when you interact with our Site and Services;
 ● send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created;
 ● send you administrative e-mail notifications, such as account activity, transaction processing, security or support and maintenance advisories;
 ● identify, prevent, and report potentially suspicious, fraudulent, or illegal activities;
 ● notify you about important changes to our Terms and Conditions;
 ● respond to your inquiries related to employment opportunities or other requests.
 ScanexTrading Consulting does not sell user and/or Anonymous Data to any third party.


Marketing and newsletter subscriptions: 

We collect information about your behavior within the application to offer you interesting information and offers regarding our services and products. This information includes your profile information, transaction history, and user status. This information is processed automatically and you as a user will notice it by seeing more relevant content when signed in. We do not share this information with third parties. The processing of such personal data is based on our legitimate interest to develop and promote our services and products.

If you have subscribed to our mailing list, we will send you information on our new activities, events, and products. We can also send special offers directed to a special user group, users of a certain region, etc. 

 

Adding you to our mailing list is based on your consent. You may also unsubscribe from the mailing list anytime by clicking the unsubscribe link at the bottom of each message. 

 

Customer support
In case you need to contact our customer support, our support personnel will handle your contact information and the contents of your communication. You can contact our customer support through various means. Depending on the means of communication you choose, we’ll process the following contact details: 
- Your IP address (chat support) - Phone number (phone support, SMS support) 
- Email (email support) – User ID of an instant messaging app (QR code, support through an instant messaging app). We keep a record of the contents of the support tickets to make sure that you receive quality service and to develop our products and services. If you contact us by calling our support number, please note that we also record phone calls for the same purposes. The processing of your personal data in connection with your communication with our customer service is based on the service agreement between you and ScanexTrading Consulting as well as our legitimate interest to follow up on the quality of our customer service, to verify the actions taken based on your request and to develop our service in the future. 

 

How does ScanexTrading Consulting share my Personal Data?
It may be necessary to disclose your information to comply with any law, court orders, or government request, defend against claims, investigate or bring legal action against illegal or suspected illegal activities, enforce our Terms, or protect the rights, safety, and security of ScanexTrading Consulting, our users, or the public.
 
We may share your Personal Data with third-party companies and service providers to provide you with the services that we offer you through our Site; These third-party companies and service providers are required not to use your Personal Data other than to provide the services requested by you. 

 

Other than as stated in this Privacy Policy, ScanexTrading Consulting does not disclose any of your personal information to third parties unless required to do so by law enforcement, court order, or in compliance with legal reporting obligations.
 
All third-party company partners and service providers that we share your data with shall be requested to only process your data in accordance with instructions from us and comply fully with this Privacy Notice, any applicable data protection laws, and any other appropriate confidentiality and security measures. We may also share your personal data with competent authorities when this is necessary to comply with a legal obligation, court order, or comparable official order issued by an authorized authority.

We may share some or all of your Personal Data in connection with or during the negotiation of any business deals or transactions, financing, or proceedings involving sales. In the event of insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy. 

 

The website may contain links to other third-party websites which are regulated by their own privacy policies. ScanexTrading Consulting is not responsible for the privacy policies of these third-party websites even if they were accessed using the links from our site.

How long do we store your personal data and Third Party Data?
We keep the data you have provided to us on your user account for the whole period of your customer relationship and as long as it is necessary with regard to the purpose of the processing described above.

How we transfer collected information internationally
We may transfer the collected information we obtain from you to recipients in countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. The collected information may be transferred to a destination outside the European Economic Area (“EEA”). All data transfers outside the EEA are made under agreements and include all necessary standard data protection clauses adopted by a supervisory authority. These providers act in a fully-compliant manner with GDPR.

  

What legal rights do you have in relation to your information?

Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
 ● Request access to your personal data.

● Request correction of your personal data.
 ● Request the erasure of your personal data.
 ● Object to processing of your personal data.
 ● Request restriction of processing your personal data.
 ● Request transfer of your personal data.
 ● Right to withdraw consent.
 NO FEE REQUIRED
 
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format.

Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. Please note that in certain circumstances it may be still lawful for us to continue processing your information even where you have withdrawn your consent if one of the other legal bases is applicable. 

 

How can you send requests regarding your information?
You can make a request regarding your information by emailing us to scanexonline@directbox.com

Unless you have made a corresponding request, we will retain your information for as long as your Account has not been closed or as needed to provide you access to your Account.

 

If you wish to close your Account, open a ticket by email. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms.

Where do we store your Personal Data and Third Party Data?
The information we collect is primarily stored on secure servers provided by Leaseweb and backed up to an online Cloud that is geographically located in Frankfurt, Germany. 

We will take all steps reasonably necessary to ensure that personal information is treated securely and in accordance with this Privacy Policy and that any third parties that we share your information with are bound to employ similar organizational and technical measures to ensure your information's security. 

 

What security precautions does ScanexTrading Consulting take to protect me?

We take the protection of your personal information seriously. We use industry-standard data encryption technology and have implemented restrictions related to the storage of and the ability to access your personal information. However, despite all of our efforts, please note that no transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.

Contacting Us
If you have any questions about our Privacy Policy as outlined above, please contact us
at scanexonline@directbox.com